Return/ Replacement Policy
At Intugreen, we prioritize customer satisfaction and strive to deliver high-quality products. However, due to the nature of our edible products, we have established a specific return policy. Please read the following details regarding our return policy
1. No Returns or Replacements:
Due to hygiene and safety concerns, we do not accept returns or offer replacements for our edible products, including edible spoons, edible straws, and edible cups. Once the products have been purchased and delivered, they cannot be returned for a refund or exchanged for a different product.
2. Quality Assurance:
We take great care to ensure that our edible products meet strict quality standards before they leave our premises. We adhere to rigorous manufacturing processes and maintain stringent quality control measures to provide our customers with the best possible products.
3. Packaging and Handling:
Our edible products are carefully packaged to protect them during transportation and maintain their freshness. We encourage customers to inspect the packaging upon delivery to ensure it is intact and undamaged. If there are any concerns about the packaging, customers should contact our customer support team immediately.
4. Customer Support:
While we do not offer returns or replacements, our dedicated customer support team is available to address any inquiries or concerns you may have regarding your purchase. If you have any questions about our edible products or require assistance, please contact our customer support team; they will be happy to assist you.
5. Feedback and Assistance:
We value customer feedback and strive to continuously improve our products and services. If you have any feedback or suggestions regarding our edible products, please share them with us. We are committed to providing the best possible customer experience and appreciate your input.
If you have any further questions or require clarification regarding our return policy or any other aspect of our products, please do not hesitate to contact our customer support team, who will be more than happy to assist you.